He was bety responsive and answered all of our questions

Great Job

Ed and Shelby were on top of it, however, they did ask for a couple things I'd already sent them. I understand the process is a little daunting with all the paperwork, so it didn't affect my experience negatively. Thanks for the help and good work on this one!

Communication was lacking on the team. Ed was great.

We had an outstanding experience working with Ed Napieralski of Northpointe Bank. From start to finish, Ed was incredibly thorough, knowledgeable, and most importantly patient. He took the time to walk us through every option available, answering all our questions with clarity and care. We never felt rushed or overwhelmed. Ed took the time to help us understand the ins and outs of the All-In-One (AIO) loan, breaking down the details in a way that made everything clear and approachable. His guidance kept us informed and confident throughout the entire process. We are so grateful for his professionalism and dedication. Highly recommend to anyone looking for a lender who truly puts clients first!